ONE SOURCE
ONE PLATFORM
MULTIPLE SOLUTIONS

CUSTOMER GOLDEN RECORD

Create a clean, organized, comprehensive record of customers acquired from multiple touch points. Free of inaccuracies and unhindered by duplicates, the Golden Record serves as Single Source of Truth.

REAL-TIME CUSTOMER INSIGHTS

Reveals real-time customer insights by consolidating all customer engagement systems and creating a highly precise, 360-degree view of each customer. Representing a consistent, updated, and enriched customer profile that spans all touchpoints.

REAL -WORLD
REAL-DATA
REAL-TIME

POSIDEX takes a solutions-first approach to maximize ER quality with minimal effort. Efficiently processing very large volumes of data from multiple data sources of varying data-types, matching and merging them at speeds not possible before. Through the high level of AI and ML capability built into the platform, POSIDEX makes your specialists work faster, become more accurate, and intelligently escalate their agility. POSIDEX platform works for you, not the other way around.

  • 2+ million

    2+ million Customer Due Diligence Checks Processed Everyday

  • 3+ billion

    3+ billion Master Records deployed across client processing systems

  • 1+ trillion

    Resolving over Trillion+ unique resolutions every day

  • 0.5 million

    Scheduled 500,000 ER queries per day

  • 100x ROI

    100x average ROI

  • 10x Speed

    10x average increase in processing speed

  • 40+ Large
    Organisations

    40+ very large organizations as clients

Our Clientele

HDFC BankICICI BankAXIS BankDhanalaxmi BankUjjivan BankIDFC First BankJanalakshmi BankRBL BankAirtel Bank
CUSTOMER SPEAK
Reliance Bajaj Finserv TVS Credit Service HDFC Securities HDFC Mutual Fund Capital First PNB Housing Bajaj Auto Finance Clix Capital Chola Volkswagen Financial L and T Financial ICICI Mutual Fund Tata Capital Mahindra Finance Magma Aditya Birla Finance
CUSTOMER SPEAK
ICICI Prudential ICICI Lombard Birla Sunlife Exide Life Kotak Life Insurance Max Life Insurance Mahindara Insurance
CUSTOMER SPEAK
Airtel IDEA
CUSTOMER SPEAK
Telangana Govt GHMC Income Tax Income Tax Income Tax Civil Supplies
CUSTOMER SPEAK
CIBIL Asian Paints CDSL
CUSTOMER SPEAK

Integrating For
Agility

Sometimes you begin to wonder when the same top-notch team, using the same well-developed playbook and world class tools, begins to get it all wrong, time and again. The reasons may not be so hard to find. Three core functions are essential for modern businesses and organizations to succeed. Seamless Integration of customers with your operational processes; the practice to build both strength and agility; and the ability to change.

  • Agility
  • Agility
  • Agility
  • Agility
  • Agility
  • Agility

BRINGING
CLIENTS
UP-TO-SPEED

Customer data platforms that simply rely on unique identifiers to reconcile or identify the customers, expose enterprises to skewed customer related analytics, putting organizations to operational as well as regulatory risks. What is needed is a fast and accurate reconciliation engine, which incorporates advanced AI and ML techniques that empower clients to respond to real-world threats and opportunities in real-time.

Banking

Banking
Solution You Can Bank On

One of the India’s largest private sector banks uses PrimeMatch® for Single View of the Customer across its three major core systems.

Banking

Banking
Zero Error Credit Card Allotment Process

India’s largest private sector bank greatly benefited by using PrimeMatch® during the process of credit card allotment.

Banking

Banking
Managing Customers Wisely

Posidex helps India’s leading Asset Management Company maintain its real-world Customer Master Database in real-time.