Customer Entity Resolution and Matching

Streamline onboarding and enhance customer trust

Find out how
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Benefits

Data into actions and insights

Automate Payment Gateways

More daily applications processed with 2 sec processing

Faster Onboarding

Simplify customer onboarding by matching demographic data with KYC details in real-time

Match & Merge

Determine when entities are the same, possibly the same, related or possibly related

Perpetual Vetting

Continuous customer vetting for real-time understanding of the risk or opportunity

Regulatory Compliance

Meet stringent KYC, AML, and data privacy regulations with accurate, validated customer information
The Impact

Dynamic, innovative, multi-use

5B
Customer data handled
2B
Records processed every day
750M
Consolidated profiles
36%
Reduction in customer recordsafter consolidation

Real time customer data validation

Link records across multiple systems, services, and disparate data sets to collect all the common information about one customer.

Eliminate manual errors through automated entity matching, reducing duplicate entries and inconsistencies.

AI-powered entity resolution engine assigns authenticity scores to each record for better decision-making

Flowchart illustrating customer entity resolution with a profile of Aayan Raghuvanshi, showing data from lending system and client applications comparing Vahan Database and Income Tax Department records leading to next step or rejection.
What is customer entity resolution and matching

Authenticate, validate, and score customer demographic details

The key to a better customer experience is gathering all the information about a customer and deriving actionable insight from it. The first step to this is linking customer records across with Customer Entity Resolution and Matching.

With unparalleled performance and accuracy and a real-world understanding of data, the solution has been deployed to match millions of customer records.

Step 1:

Locate every occurrence of a customer across all enterprise systems, apps, and knowledge bases, whether on-premises or in the cloud

Diagram showing a central circle with a smiling woman labeled Pol: Shreejitha Kumari, connected by lines to five surrounding circles labeled Source 1 to Source 5.
Diagram showing a person labeled Pol: Shreejitha Kumari on the left, connected by lines to three columns labeled Source 1, Source 2, and Source n with multiple horizontal colored bars and intersecting lines between them.

Step 2:

Cross-reference customer details them with multiple sources and assign match scores

Step 3:

Authenticate and validate the data a customer submits during onboarding with KYC details

Digital interface showing a photo of a woman named Shreejitha Kumari, a citizen ID card, and a document with a green checkmark labeled KYC Complete.
Features

Built for precision

Scalable
Upload bulk batches of customer records with no constraints on the number of fields
Customizable
Define match rules at a granular level for several parameters for true match authenticity
Agile
Straightforward API integration with optional performance, fast result, and minimal latency
No Limitatoins
Agnostic to hardware, applications, and operating systems
Cost Effective
Lower total cost of ownership and higher return on investment
ML Powered
Built to overcome data availability, quality, and variation issues
Platform

Delivered through PrimeMDM Platform

Solve all customer data challenges with one suite powered by AI//ML
Why Posidex

The most powerful entity resolution engine

ML model trained on

5 billion customer data

Identifies

200% more correct matches

Very high throughput with

Real-time responses

Built for compliance with

Privacy by design

Leaders choose us for ‘The Posidex Advantage’

Attain a single source of truth

We enable your teams with an all-encompassing real-time view of customers for profiling, synchronization, lineage and governance.

Enable global customer insights

Our solutions support federated and encrypted global customer search to unlock comprehensive insights.

Solutions that grow with you

With the capacity to manage 5 billion records in one go, our solutions scale effortlessly while delivering pinpoint accuracy of 99.5%.

Flashfast implementation and time-to-value

We offer one of the quickest deployments in the industry with ease integration. Our solutions are implemented as fast as just 3 months as opposed to the 1-year traditional industry standard.

Pay only for what you need

Whether for data quality, management, risk or compliance, we adapt to your unique needs with a wide array of customizable solutions.

Maximize returns with minimal investment

Our solutions are designed for minimal infrastructure and low total cost of ownership, so every dollar spent propels you toward greater profitability.

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Federated and privacy-enhanced

Maximize returns with minimal investment

Our solutions are designed for minimal infrastructure and low total cost of ownership, so every dollar spent propels you toward greater profitability.

Orange speaker icon with sound waves indicating volume or audio.
360° real-time view

Attain a single source of truth

We enable your teams with an all-encompassing real-time view of customers for profiling, synchronization, lineage and governance.

Orange gear icon with a clock hand inside, symbolizing settings or time management.
Scalability and precision

Enable global customer insights

Our solutions support federated and encrypted global customer search to unlock comprehensive insights.

Red love heart emoji with stars around it.
Speed to success

Solutions that grow with you

With the capacity to manage 5 billion records in one go, our solutions scale effortlessly while delivering pinpoint accuracy of 99.5%.

Bright yellow bee cartoon flying with wings spread, showing black stripes and antennae.
Flexible buying option

Flashfast implementation and time-to-value

We offer one of the quickest deployments in the industry with the ease integration. Our solutions are implemented as fast as just 3 months as opposed to the 1-year traditional industry standard.

Red heart shape with a golden ring wrapped around it on a white background.
Low TCO, High ROI

Pay only for whatyou need

Whether for data quality, management, risk or compliance, we adapt to your unique needs with a wide array of customizable solutions.

Hear from our customers

Posidex is a truly innovative Technology company. We have always found them very hungry to scale. Posidex is forward looking company with very capable & humble leadership. We are very happy of our association with Posidex and find it mutually beneficial.

Group Head - IT and CIO
Banking

This is to certify that Posidex has successfully implemented De-duplication for LIC's Customer Identification as per the RFP terms and conditions. The volume of customer records processed are over 750M.

Secretary IT/BPR
Life Insurance

“The total estimated savings will be Rs. 225 million PA assuming a 5% increase in approval and decline rates under the Posidex dedupe match logic. All this has led to an almost 10 times improvement in processing speeds with minimal hardware requirements.”

Assistant General Manager
Banking
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