The MDM platform that helps you discover more about your customers

Designed to enhance customer understanding and service excellence

Request Demo
Two women and a man sitting at a glass table in a bright office, reviewing documents together with the man writing on paper.
Powered by PrimeMDM

Contextual Customer Insights (CCI)

Elevate decision-making at every stage of your customer's journey

One platform that supports all business requirements and the entire customer lifecycle

Circular diagram illustrating five stages of a process: Prospecting/Leads, Onboarding, Engagement, Segmentation, and Monitoring.

Customer
lifecycle

What is the growth potential in your existing customer base?

Can you cross or up-sell other products or services to an existing customer?

What is the right set of audience and segments for specific marketing efforts?

White triangle diagram with points labeled Prospecting/Leads at the top, Segmentation at the bottom left, and Monitoring at the bottom right on a black background.

Customer
lifecycle

Are you confidently identifying whether a customer is new or existing?

Does the customer identity verifies with ID databases?

What are the negative or risk indicators that should trigger enhanced due diligence?

Vertical flowchart with two steps connected by a line: Prospecting/Leads at the top and Onboarding at the bottom.

Customer
lifecycle

What is the exposure risk posed by a customer and their connected network?

What reputational or regulatory red flags is the customer associated with?

What is the overall household or group-level credit exposure of the customer?

Diamond-shaped diagram with four points labeled: Prospecting/Leads at top, Onboarding on right, Segmentation at bottom, and Engagement on left.

Customer
lifecycle

Are you ensuring compliance with a single, consistent ID across all customer interactions?

Are you screening customer data against AML watchlists and negative databases to meet regulatory norms?

Are you verifying identity and documentation rigorously to maintain KYC compliance?

A simple diagonal line connects two white dots labeled 'Monitoring' at the bottom left and 'Onboarding' at the top right on a black background.

Customer
lifecycle

Are you uncovering identity anomalies like the same national identifier linked to multiple names?

Is your system screening customers against global watchlists for AML, FATCA, and sanctions?

Vertical line connecting two white circles labeled Engagement at the top and Monitoring at the bottom on a black background.

Customer
lifecycle

Are your products and services aligned with the right segments to drive satisfaction and loyalty?

Are you delivering personalized experiences based on each customer’s behavior and lifecycle stage?

Are you using a unified customer view to enable seamless, consistent interactions across channels?

Diagram showing two connected points labeled Engagement and Segmentation.

Customer
lifecycle

Which is the unique dataset for growth outreach and lead generation?

What is the right set of audience for specific marketing efforts?

What is the growth potential in your existing customer base?

See how
Triangular diagram with 'Customer lifecycle' in a glowing purple sphere at the center, connected to three points labeled 'Prospecting/Leads,' 'Segmentation,' and 'Monitoring' around it.

Which is the unique dataset for growth outreach and lead generation?

What is the right set of audience for specific marketing efforts?

What is the growth potential in your existing customer base?

See how
White triangle diagram with points labeled Prospecting/Leads at the top, Segmentation at the bottom left, and Monitoring at the bottom right on a black background.

Customer
lifecycle

Does this prospect qualify as the right customer for you?

Are your new customers verified and compliant?

See how
Vertical flowchart with two steps connected by a line: Prospecting/Leads at the top and Onboarding at the bottom.

Customer
lifecycle

Are you creating a personalized experience for every customer based on their engagement?

Are you tailoring your products and services to the right customer segments?

See how
Diagram showing two connected points labeled Engagement and Segmentation.

Customer
lifecycle

Are you detecting fraudulent activities in real-time?

Are you proactively preventing fraud at every step?

See how
Vertical line connecting two white circles labeled Engagement at the top and Monitoring at the bottom on a black background.

Customer
lifecycle

Are you identifying credit risks before they become a problem?

Are you proactively preventing fraud at every step?

See how
Diamond-shaped diagram with four points labeled: Prospecting/Leads at top, Onboarding on right, Segmentation at bottom, and Engagement on left.

Customer
lifecycle

Are you onboarding customers without risking AML/Unique customer compliance norms?

Are you compliant with every customer interaction and with changing demographics?

See how
A simple diagonal line connects two white dots labeled 'Monitoring' at the bottom left and 'Onboarding' at the top right on a black background.

Customer
lifecycle

PrimeMDM

Customer MDM, but smarter - enabled by AI/ML

PrimeMDM redefines what’s possible. Unlike traditional MDMs that struggle with real-time scalability, data accuracy, and privacy compliance, PrimeMDM is purpose-built for today’s demands.
Innovative, customer-focused, and built for real-time performance at scale, it seamlessly integrates with existing systems. Superior data governance and advanced entity resolution make it the upgrade your organization needs to stay ahead.
Prime MDM
(Powered by AI/ML)

Paradigm shift in data management

PrimeMDM provides end-to-end encryption that ensures data remains secure, encrypted, and private - not just at rest, but through the entire processing lifecycle.

With PrimeMDM, organizations confidently navigate the complex landscape of data privacy, achieving compliance without compromising on performance or data utility. It's not just an MDM solution.

It's a strategic asset in the age of data privacy.

ML model trained on

5 billion customer data

Under 90 days

Flash fast implementation

Very high throughput with

Real-time responses

Impact that elevates

your operational standards

With over two decades of empowering government and public sector administrations, we make government service efficient, quicker & safer.
30x
enhanced speed
75%
reduction in infrastructure cost
50%
reduction in verification manpower cost

Why Choose PrimeMDM?

Pioneering, lightweight MDM with cutting-edge privacy enhancing advantage

In the era of digital transformation.

stringent data privacy regulations like GDPR and CCPA have ushered in a new paradigm for global enterprises. The regulations mandate robust measures to safeguard customer data privacy across all business apps and ops.

This shift has cast a spotlight

on existing master data management solutions. It reveals performance challenges. Organizations need to grapple with implementing encryption, tokenization, and pseudonymization of Personally Identifiable Information (PII) at every process layer.

Traditional MDM solutions lack

the inherent capability to directly handle encrypted data for entity resolution. This limitation is a significant risk. It can potentially expose sensitive information during the decryption process.

Only PrimeMDM gives you

99.5% data accuracy

Unified Customer View

Combines data from multiple systems to provide a single source of truth for each customer. Eliminates duplicates and inconsistencies with advanced fuzzy matching algorithms.
Person typing on a laptop with a magnifying glass focusing on a blue human icon among translucent white icons, symbolizing candidate selection or recruitment.
Man in blue shirt smiling and checking a smartwatch with overlaid translucent graph showing data points.

Advanced AI/ML

Delivers real-time insights with built-in AI/ML capabilities. Improves risk management, fraud detection, and personalized marketing.
Person typing on a laptop keyboard with digital mesh overlay and hexagonal tech graphics.

Compliance-Ready Data

Designed to meet stringent privacy regulations like GDPR, CCPA, DPDPA and other data localization laws. Secures sensitive PII with tokenization and encryption.
Hand pointing at a digital checkmark surrounded by icons representing time management, pie chart, verified document, shield with checkmark, and growth chart.

What capabilities make our platform better? Lean, nimble, & robust

Fast to deploy
User-friendly and compatible
Privacy by design
Retrofit
Scalable
Open architecture
Batch & real-time
Low TCO
Better data governance
Product Modules

One Platform, multiple capabilities

Prime360
Real-time Entity Search & Match

Perform real-time data deduplication to find and merge multiple data copies of the same customer for frictionless verification & better due diligence

Relate
Network Relationship Discovery

Dynamic customer knowledge graphs to reduce risk and fraud, maintain legal compliance, and safeguard the reputation of your organization

PrimeVer
Automated Customer Info Validation

Fast, accurate, and scalable data authentication for seamless KYC processes, more customer conversions, better compliance and customer experience

Screen Global
Watchlist Name Screening

Automatically and efficiently screen customers against 2100+ watchlists powered byglobal data sources for better KYC, AML, and EDD compliance

CLIP
Customer Linking & Identification Process

Find same or similar customer records in bulk and without relying on a single identifier to create a single view of customer

The tech behind PrimeMDM

PrimeMatch

The most powerful & real time entity resolution engine

SetMatch

ML-powered unique bulk deduplication and clustering engine
Abstract geometric logo with two interlocking curved shapes forming a continuous loop.