Relate: Network Relationship Discovery

Dynamic customer knowledge graphs to reduce risk and fraud

Find out how
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Challenge

Know your customer and who’s connected to them

Unifying, enhancing, and managing data can help you know your customer. Inside and out. But can your current solutions reveal the hidden ties within your customer network?

The answer is likely no.

The lack of relationship discovery leaves you open to potential threats and vulnerabilities that are often cleverly concealed in customer data.

A knowledge graph plays a critical role in Know Your Customer (KYC) and anti-money laundering (AML) efforts. It helps prevent and investigate financial crimes by providing insights into the movement of money among customers and identifying noncompliant customers.

Product Overview

Make invisible patterns visible

Reveal hidden patterns, anomalies, and connections between your customer  and business entity data. Builds a knowledge graph of everyone linked to a particular customer (or entity), to quickly know if Customer A has a relationship with high-risk Customer B or Entity C that made a related party transaction.

Go beyond surface-level associations into advanced relationship discovery using in-memory processing, ML, and proprietary mathematical models. Peel layers in your customer data to find ties and identify how an individual or group is related.

Benefits

Deductively links records based on common attributes, forming family units

Maximum positive matches; never misses a correct match with minimal false positives

Real-time views of the entities and their connections in your data with high precision

Compatible with various databases, hardware, apps, and operating systems

Grouping

Deductively links records based on common attributes, forming family units

High Accuracy

Maximum positive matches; never misses a correct match with minimal false positives

Real-time

Real-time views of the entities and their connections in your data with high precision

Infrastructure Agnostic

Compatible with various databases, hardware, apps, and operating systems

Use Cases

Wider, deeper knowledge graphs

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Rapidly Visualize Connections

Get an aggregated view of unknown relationships and linkages between customers and entities

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Reduce Fraud

Build a detailed knowledge graph or family tree to uncover suspicious motives like tax evasion

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Mitigate Risk

Safeguard global business by exercising caution when dealing with relatives or associates of individuals and entities with a fraudulent history or non-performing assets (NPAs)

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Cross- Or Up- Sell

Identify linkages such as family ties, household members, co-workers, or business associates to extend relevant products or services

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Business Growth

Measure how products or services fall short, meet or exceed customer expectations, identify areas of improvement, and drive growth by adapting to global market demands

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Where Relate Works

Achieve relational intelligence

Enhance your ability to understand interdependencies in diverse global markets. Discover anomalies for comprehensive risk assessments. Optimize sales strategies across different regions
BFSI
Reduce revenue leakage and losses by uncovering if a customer is connected to NPAs and rejecting their loan application
Visa and immigration
authorities can track 1% of problematic and risky visitors
Income tax
departments can stop fraudulent activities and money laundering
Stock Exchange
Track share manipulations and adhere to stringent compliance obligations

With Relate, you not only know your customer but also understand their world

Configure match rules
Decide match tolerance
Accommodates diverse and custom identifiers
Most probable & less probable clustering
Log and performance monitoring
Manual verification and decision support
Network analysis
Group Exposure
Segmentation analysis

The Impact

Solving current challenges, shaping the future

5bn
Customer Data Trained AI & ML Model
3mn
New Customers Processed Daily
1sec
Instant Credit Decisioning
2sec
Customer Onboarding
10sec
Loan Approval
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