Federated Global Customer Search

Global customer insights without compromising data privacy

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Benefits

Meet data localization & privacy laws

Expand

Confidently into new geographies and identify cross-sell and upsell opportunities.

Secure

Global KYC verification for customers with multiple regional footprints.
What is federated global customer search

Customer data across geographical boundaries

An advanced, privacy-preserving solution for enterprises to locate and understand customer presence across international markets without centralizing or exposing sensitive data.

Designed to meet the highest privacy standards, it uses encrypted and anonymized data instead of plain text to conduct a search. At all times, the customer data stays in respective countries.

Flowchart showing federated global customer ID process with encrypted input requests and responses between Country C and Country B databases and Prime360 system components.

Step 1:

Transform customer information into a disguised file using one-way irreversible anonymization.

Illustration of a citizen ID card transforming into encrypted binary code, symbolizing data digitization.
Diagram showing data flow between 'Country 1' on the left and a 'Hub' database on the right with arrows indicating bidirectional communication.

Step 2:

When a search begins in country 1, it is sent to a central router.

Step 3:

The router forwards it to countries 2 and 3 (or more) and then collects the responses from each, all in real time.

Diagram showing two countries, each with customer data elements stored in Posidex Secure Vault, sending queries and receiving results via a central hub that provides a final response.
Features

Searching using anonymized customer PII data

Localized
Customer data stays on servers within the country borders, guaranteeing compliance.
Fast
5 second response time on any volume for up-to-the-minute information.
Scalable
API-driven lightweight implementation, adaptable to growing data needs as business expands.
Accurate
Highest accuracy and the fewest false positives in probabilistic search with fuzzy logic.

Leaders choose us for ‘The Posidex Advantage’

Attain a single source of truth

We enable your teams with an all-encompassing real-time view of customers for profiling, synchronization, lineage and governance.

Enable global customer insights

Our solutions support federated and encrypted global customer search to unlock comprehensive insights.

Solutions that grow with you

With the capacity to manage 5 billion records in one go, our solutions scale effortlessly while delivering pinpoint accuracy of 99.5%.

Flashfast implementation and time-to-value

We offer one of the quickest deployments in the industry with ease integration. Our solutions are implemented as fast as just 3 months as opposed to the 1-year traditional industry standard.

Pay only for what you need

Whether for data quality, management, risk or compliance, we adapt to your unique needs with a wide array of customizable solutions.

Maximize returns with minimal investment

Our solutions are designed for minimal infrastructure and low total cost of ownership, so every dollar spent propels you toward greater profitability.

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Federated and privacy-enhanced

Maximize returns with minimal investment

Our solutions are designed for minimal infrastructure and low total cost of ownership, so every dollar spent propels you toward greater profitability.

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360° real-time view

Attain a single source of truth

We enable your teams with an all-encompassing real-time view of customers for profiling, synchronization, lineage and governance.

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Scalability and precision

Enable global customer insights

Our solutions support federated and encrypted global customer search to unlock comprehensive insights.

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Speed to success

Solutions that grow with you

With the capacity to manage 5 billion records in one go, our solutions scale effortlessly while delivering pinpoint accuracy of 99.5%.

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Flexible buying option

Flashfast implementation and time-to-value

We offer one of the quickest deployments in the industry with the ease integration. Our solutions are implemented as fast as just 3 months as opposed to the 1-year traditional industry standard.

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Low TCO, High ROI

Pay only for whatyou need

Whether for data quality, management, risk or compliance, we adapt to your unique needs with a wide array of customizable solutions.

Why Posidex

Privacy by design

ML model trained on

5 billion customer data

Fewest false positives with

99.5% matching accuracy

Built for strictest requirements

Compliance drived

Frequently asked questions

What is federated search?

Federated search allows users to search across multiple distributed databases without moving all the data into one central database. It can return results from multiple countries while keeping local data within its original jurisdiction.

How does federated search work for customer data?

For customer data, federated search sends the query to a central router. The router forwards the query to participating regional databases and combines the responses. The underlying customer data remains in its respective location.

What is cross-border customer data search?

Cross-border customer data search allows an organization to find a customer's presence across different countries without creating a central copy of their sensitive data. This is useful for global banks, insurers, telecom companies, and multinational enterprises.

What is federated customer identity?

A federated customer identity links a customer's presence across different countries or systems without requiring all customer data to be stored centrally. It helps organizations recognize the same customer across regional databases.

What is the difference between federated search and centralized customer search?

Centralized search brings data from multiple sources into a central repository. Federated search queries distributed sources while leaving the underlying data in its original locations.

How does federated search help banks?

Global banks can search for customers across regional databases without unnecessarily moving customer data across borders. This supports customer identification, compliance, and customer servicing. For instance, it can perform global KYC verification by identifying whether a customer has a presence in other countries or regional entities.

Can federated search support cross-border customer onboarding?

Yes. It can help organizations check whether a customer already exists in another country or regional database. This can reduce duplicate onboarding and support more informed KYC checks.

Can federated search work with different country databases?

Yes. A federated architecture can connect distributed databases through APIs and a central routing layer. This allows organizations to retain regional systems while enabling global customer search.

What are the benefits of Posidex’s Federated Search?

Posidex’s federated search uses an API-driven, lightweight hub-and-spoke architecture. It delivers sub-second response times across millions of datasets. Connecting seamlessly via REST APIs, it deploys in as little as 3 months without altering existing local core databases.

How does Posidex perform a data localization customer search to satisfy privacy laws?

Posidex executes a data localization customer search by keeping raw customer data strictly within national borders. Further, it uses irreversible anonymization to execute a cross-border customer data search. Raw customer PII remains stored on local servers while encrypted queries return instant match results. This guarantees compliance with global residency laws including GDPR, DPDP Act, CBUAE, and MAS directives.

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