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Enabling business growth for India's largest Private Bank
About HDFC
The world's 5th largest private sector bank with over 1000 branches and strengths in retail and corporate banking.
Problem Statement
- Identify and link multiple relationships/accounts of a customer spread across many systems including core banking, lending and credit card systems, for a single view of the customer
- Strengthen KYC process to cover risk and compliance
- Enrich data quality and identity resolution as a standardized procedure
- Unable to scale due to daunting volume of data
Solution
Handling vast volumes of data with the 99% accuracy, fewest false positives, and high speed. The implementation included:
- A revamped request routing system
- Efficient queuing system
Results
Prime MDM revolutionized the bank's operations
- Slashed processing time from 3 minutes to an astounding 2 seconds
- Enabled instant approval of financing and mortgages within an impressive 10-second time frame.
- Set a new industry standard for speed and precision
