Handling data from 68 centers with accuracy for a leading asset management company

Building a unique customer database to improve efficiency & compliance

For one of the largest asset management companies, Posidex consolidated its customer database across folios. Besides reducing duplicates, we built a unique, accurate customer repository. With our advanced deduplication and data unification solution, the company efficiently managed millions of records, ensuring seamless customer identification and compliance.

The roadblocks to a unified customer database

Like many financial institutions, our client—a top-tier asset management company—faced significant challenges managing its vast customer database. With millions of records and data flowing in from 68 major cities, the company struggled with:

  • High Data Volume: The AMC did not have a system that could handle the massive influx of customer data received daily.

  • Duplicate Records: The existing solution couldn’t detect data variations, creating redundant customer records.

  • Customer Relationship Identification: Without a strong deduplication system in place, assigning a Unique Relationship Number (URN) to customers was a major hurdle

A tailored solution for scalable data deduplication

Inaccurate and duplicate customer records hindered operational efficiency. Worse, it impacted customer service and increased compliance risks. Our automated data solution could handle data in millions daily. It could quickly identify new or old customers and assign a URN accordingly.

The intelligent matching and merging process built a progressively enriched customer profile, ensuring a single source of truth for all customer records.

Transformative results: Operational efficiency and data accuracy

Managing customer data at scale is hard. The matching rules are complex. The data inconsistencies are high. And you have to cross-match multiple addresses. Since these are received from various users across India, each has unique variations in names and address styles. It creates a fragmented database. Implementing Posidex’s technology, the AMC improved data accuracy and operational efficiency.

Success in Their Own Words

"We are using PrimeMatchTM of Posidex Technologies to carry out the one-time de-duplication of our customer database and a process is run on a daily basis for incremental matching. The performance of the software in terms of speed and quality of matches is excellent."

- AVP-IT